Jocelyn Whiteside

CLUSTER DIRECTOR OF SALES & MARKETING, THAILAND AND BHUTAN, COMO HOTELS AND RESORTS

Jocelyn’s 20 years of experience in the hospitality industry, she oversees the commercial functions for COMO Hotels and Resorts in Thailand and Bhutan, a portfolio of 4 hotels; COMO Point Yamu and COMO Metropolitan Bangkok in Thailand; and COMO Uma Paro and COMO Uma Punakha in Bhutan. Previously Jocelyn has been worked in Fiji and Bali at IHG and Accor. Jocelyn values good team leadership and a hands-on approach to personalized management, which she believes increases brand standards and quarterly profits.

Skills summary:
Sales & Operations Team Leadership & Management – Budgeting & Expense Management –- Inventory and Revenue Management - Key Account Procurement, Management & Retention – Luxury Account Management - Channel & Distribution Management - Competitor, Market Research & Analysis – Talent Identification, Recruitment, Effective Training, Coaching & Development - Turnaround & High Growth Strategy Execution, Profit Performance –Customer Relationship Management - Contract Negotiations, Budget & Forecasting

Brief work:

• InterContinental Koh Samui Resort
  Director of Sales & Marketing

• Holiday Inn Resort Bali Benoa (Pre opening)
  Director of Sales & Marketing

• InterContinental Fiji Golf Resort & Spa
  Business Development Director

• Sofitel Fiji Resort & Spa (Pre opening)